The purchase of products from Plantbased Brighton is governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.
These terms and conditions do not affect your statutory rights as a consumer.
Purchases by persons under the age of 18 are not permitted in the UK where Plantbased Brighton is registered. You must be eighteen (18) years of age, and possess a valid credit / debit card to purchase our products.
Plantbased Brighton will not sell our products to minors. Plantbased Brighton reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor.
Shipping, Availability, Refunds and Returns
Free postage & packaging for products promotions are only available for those in the UK when offered as a promotion. Customers in European & International locations will incur additional shipping costs. Estimated shipping time for the UK is 3 - 5 working days. Returns are accepted so long as security seals are complete and have not been tampered with. Plantbased Brighton is not responsible for additional postage costs incurred by a customer wanting to return a product unless Plantbased Brighton is at fault whereby Plantbased Brighton will cover the cost of return. Plantbased Brighton will not accept any returned items that have been opened or have a tampered security seal. We will not charge the customer before the goods are being shipped.
- Customers have 24 months warranty or less if the natural best before date is shorter.
Our policy is that we will not pass on any customer details we collect to any third party without your permission.
The descriptions and pictures on the website are a guide to the style and look of our products. We try to make them as accurate as possible but cannot be held responsible for minor differences.
This Contract shall be construed and governed in all respects by English Law and all disputes arising under or relating to the Contract shall be the subject of the jurisdiction of the Courts in England to which Plantbased Brighton and the customer hereby submit.
To the extent allowed by the law, Plantbased Brighton, its directors, members, employees or agents shall not be liable for any direct, indirect, special, incidental, consequential or exemplary damages, or any other damages of any kind, arising out of or in connection with your use of our site. This includes, without limitation, loss of use (including, but not limited to, damage caused to your computer, computer software, systems and programs and the data thereon), loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised us of the possibility of such potential loss), loss of data (whether in an action or in contract), tort (including, but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use our site, the content or the materials contained in or accessed through our site, including without limitation, any damages caused by or resulting from reliance by you on any information obtained from Plantbased Brighton, or that result from mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access to Plantbased Brighton’s records, programs or services.
We will not charge the customer before the goods are being shipped unless a credit account has been authorised by Plantbased Brighton in which case payment is due 14 days from date of invoicing. Plantbased Brighton reserves the right to withhold supplies and to suspend any further deliveries in the event that payment is overdue. We accept payment from the major credit and debit cards.
Prices are subject to alteration by Plantbased Brighton without prior notice. Price amendments will only be made prior to contract. Duty and taxes will be charged at the rates prevailing at the time of dispatch.
Cancellations (14 day return policy)
Plantbased Brighton reserves the right to cancel an order at any time prior to dispatch.
The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 14 days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
Non-personal information collected automatically – Plantbased Brighton is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third parties working on our behalf, but these statistics will include no personally identifying information.
Information we collect – in order to respond to your questions, fulfil your requests or manage interactive customer programs, it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer.
If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfil your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfil your requests or manage interactive customer programs.
You also hereby grant Plantbased Brighton the right to exchange any information provided by you between Plantbased Brighton affiliates for the purposes mentioned before.
In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring web sites.